Disney Parks Experiences and Products - Technology and Digital

-Product Owner for the Business Integration Program, which combined three legacy organizations into the same legal entity, merged processes and enabled process efficiencies for more than 4,000 employees.

-Delivered 21 Epics in the course of 6 months, providing key benefits such as: providing access to information to make informed decisions, enabling consistency of process and reporting, and training.

-Product Owner for Clarity PPM, a Project and Portfolio Management tool that supports all efforts for the organization..

Disney Parks Experiences and Products - Technology and Digital

-Led the documentation, recommendation and implementation of several processes that improved efficiency, including project estimation, project financial management and project resource management.

-Created materials and administered training to all Project Managers in the PMO team to ensure full adoption of processes.

-Supported Phase 1 of the Business Integration Program (BIP) as subject matter expert, as well as providing training to more than 500 individuals in preparation for the release.

Walt Disney Attractions Technology

-Subject matter expert on process rearchitecture. Involved in requirements, development and testing of new functionality to support project and portfolio management processes.

-Created tools and reports that enabled the implementation and maintenance of resource time tracking, project financial tracking, and Clarity/SAP integration..

-Worked closely with Digital, Finance, Vendor Management and Portfolio Management teams to rollout new processes.

Walt Disney Attractions Technology

-Managed team of 14 Controllers monitoring forecasting and spending of technology initiatives that support the worldwide operations of the Disney Parks and Hotels.

D'Arvore Cold-Pressed Foods

-Redesigned and integrated ordering systems, reducing rework and speeding up delivery.

-Streamlined cold-pressed juice production based on Lean Manufacturing, resulting in a 21% cost reduction.

-Project Managed the launch of new products into the market (soups, kids’ juices & baby food).

-Facilitated new partnerships with US producers and suppliers.

Poliedro Edducational Group

-Implemented Project Management standards, tools and financial controls across departments.

-Led educational technology projects from planning through closing and maintenance:

 -Adaptive Learning Mobile App (iOS and Android)

 -E-book platform for 400 school publications (Windows, iOS and Android)

 -Distance learning platform for live video classes (web based)

-Managed 9-person team creating and maintaining educational content that support more than 55,000 students in 150 schools across Brazil.

Citizens Property Insurance

-Completely reconfigured Project and Portfolio Management tool (Daptiv) to standardize and simplify the collection of project data and financials. Built dozens of new IBM Cognos reports.

-Supported IT Governance processes for projects with annual budgets totaling $72M.

-Created and rolled out new Project Status Report. Automated Dashboard report for CIO.

-Provided training to more than 100 employees in Tallahassee, Jacksonville and Tampa.

Walt Disney Parks & Resorts Online + Yellow Shows Creative Group

-Changed Project Management control processes that increased efficiency across WDPRO (Disney's internal online agency) and Yellow Shoes (Disney's internal advertising agency).

-Managed WDPRO's Production Forecast of approximately $135M annual budget.

-Created automated KPI dashboard to track labor capacity shortage/surplus, resource utilization, resource availability, project burn, and project variances, among other metrics.

-Presented production and financial KPIs weekly to senior leadership with recommendations. This visibility enabled a 200% capacity growth in just two years with actual gains in efficiency.

-Hired top talent, managed six-person team and supported career plans in the areas of analytics, database management, resource planning and change management.

-Shared best practices with multiple Disney business units such as ESPN, ABC and Marketing Alliance. Participated in bi-annual PMO summits.

Walt Disney Parks & Resorts Online

-Project Managed websites, online games, mobile applications and SMS campaigns:

 -Disneyland & Disneyworld Mobile – Webby Award

 -American Idol Experience Website – Webby Award

 -The Great Piggy Bank Adventure – Addy, STAR, IMA & WebAward

 -The Muppet Experiment – Alternate Reality Game (R&D)

 -D23 Expo: The Ultimate Fan Experience – SMS Game (R&D)

 -Disney’s California Adventure 2013 – Augmented Reality App, Android OS (R&D)

-Hired 5 Project Managers, standardized processes and established new financial controls.

-Handled negotiations with vendors and worked with Disney's legal team to draft contracts and ensure compliance.

Walt Disney Parks & Resorts Online

-Improved visibility into project portfolio through the implementation and customization of a new online PPM tool (Daptiv), which utilizes Cognos as its back-end reporting engine.

-Managed organizational change and ensured adoption through careful process freezes and transitions and fine tuning of application for optimized process flows.

-Provided Project Managers with real time project reporting. Led team of analysts through the engineering of a robust reporting package and dashboard using Cognos and Excel, including complex VBA programming for macros.

-Administered training to 200+ employees on both coasts on the use of the new application.

-Consolidated monthly Production Forecast, performed capacity constraint calculations and drove strategic restructuring of project portfolio.

-Facilitated introduction of Resource Manager role to better utilize and allocate hours.

-Led team of MBAs consulting at WDPRO, analyzing project lifecycle and throughput, evaluating processes, meeting with every department and providing recommendations, frameworks and tools to increase productivity.

Walt Disney Parks & Resorts Online

-Developed applications to track performance of all WDPRO projects and operations and trained 40+ project managers on both coasts.

-Initiated the selection process for the acquisition of the new resourcing tool; created detailed feature grids evaluating more than 15 competitors and reengineered process flows.

-Redesigned the Production Forecast tool to enable visibility into production capacity and allow for easier manipulation of data and the development of multiple scenarios.

-Provided leadership with elaborate analysis of current web development processes, resource utilization issues, capacity constraints, budget constraints and actual plans to mitigate the inefficiencies.

-Cast Excellence Award Recipient Q1 2007.

Walt Disney Parks & Resorts Online

-Developed metrics dashboard to evaluate 2 new online games; Virtual Magic Kingdom and Buzz Lightyear Astro Blasters.

-Monitored campaign conversions and analyzed customer behavior.

-Managed relationships with distribution channels.

-Provided financial support on purchase orders.

Business and Innovation Center

-Developed detailed analysis of entrepreneurial education workshop organizations in Europe.

-Determined how to optimally integrate industry best practices and growth strategy.

-Presented roll out strategy to top executives and received approval from CEO.

University of Michigan Business School

-Managed $6.8M revenue project without local supervision.

-Created business structure through the selection of office location and through partnerships and careful vendor negotiations.

-Reduced operational expenses by 70% while maintaining high quality standards.

-Represented the company as spokesman for all major written, digital and televised media in Brazil.

-Improved quality of classes through the acquisition of new technologies related to videoconferencing.

-Handled cash flow of operations.

World Trade Center Sao Paulo

-Represented the World Trade Center São Paulo as point person for international contacts regarding trade opportunities.

-Monitored a monthly printed and digital publication of all import and export opportunities in Brazil through the World Trade Center Association.

University of Michigan - Stephen M. Ross School of Business

• Michigan Distinguished Leaders Award Scholarship.

• Emphases in Strategy and Business Information Technology.

• GMAT: 700 - 93rd percentile.

UNIVERSIDADE MACKENZIE

• Thesis in technology applied to Logistics.

• Created and managed section web site.